We believe your privacy is a fundamental right. hilokal's Privacy Policy clearly sets out what data we collect, how we use it, and what rights you have.
Hilokal never sells your data to third parties.
Six core pillars of our privacy policy that keep your data protected
Every transaction and piece of personal data on hilokal is protected with bank-grade 256-bit SSL encryption, making it impossible for any third party to access.
We only collect data that is genuinely necessary to provide our services. Requesting unnecessary personal information is against our policy.
Hilokal will never sell your personal data to advertisers or any other third party — that's our commitment.
You can view, correct, or delete your data at any time. You also have the option to withdraw your consent for how your data is used.
We're transparent about which cookies we use and why. You can disable any non-essential cookies at any time.
Hilokal complies with international data protection standards. Our policy is built in accordance with GDPR and the requirements of our international gaming license.
Your privacy is our priority. Please read this Privacy Policy carefully before using the hilokal platform. If you have any questions, Help Center Contact us.
This Privacy Policy Hilokal (https://hilokal.net) platform. It explains in detail how we collect, use, store, and protect your personal information.
Hilokal is an internationally licensed online Sports Betting and gaming platform. We believe that every user's privacy is a fundamental right — which is why our privacy policy is transparent, straightforward, and user-friendly.
This policy applies to:
Hilokal's Terms & Conditions and Responsible Gaming PolicyTogether with Hilokal, this privacy policy forms a complete legal framework. Continued use of the platform constitutes your acceptance of this policy.
Hilokal only collects data that is strictly necessary to provide our services. Below is a breakdown of the different types of data we collect:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Identity Verification & KYC | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Account Communications | Yes |
| Mobile number | OTP Verification & Communication | Yes |
| Current Address | KYC & Legal Compliance | Yes |
| Occupation | Risk Assessment | No |
When you use the Hilokal platform, certain information is collected automatically:
For large transactions or withdrawals, we may request the following documents:
Hilokal uses your data only for specific, legitimate purposes. We never use your information for anything unnecessary.
You can opt out of marketing emails or SMS at any time. Simply email us at support@hilokal.net or Help Center Contact us.
Hilokal uses industry-leading technology to protect your data. Our security operates across multiple layers.
In the event of a data breach, hilokal will notify affected users and the relevant regulatory authorities within 72 hours. We will take immediate steps to contain and limit any damage.
Hilokal uses cookies on its website. Cookies are small data files stored in your browser that help improve your browsing experience.
You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain platform features.
As a Hilokal user, you have several important rights regarding your personal data.
To exercise any of your rights, email us at support@hilokal.net or Help Center Contact us via live chat. We will respond to your request within 30 days. For complex cases, it may take up to 90 days, and we will keep you informed.
Important: Requesting data deletion will permanently close your Hilokal account, and any remaining balance must be withdrawn beforehand. Please note that we are legally required to retain certain data for a specified period.
Hilokal does not retain your data indefinitely. Each type of data is subject to a specific retention policy.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligations |
| Transaction records | 7 Years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Relationship Ends | AML compliance |
| Customer service records | 3 Years | Dispute Resolution |
| Marketing Preferences | Until Consent Is Withdrawn | User Consent |
| Website Logs | 12 Months | Security Monitoring |
Once the retention period expires, data is securely deleted or fully anonymized.
Hilokal strictly prohibits providing services to anyone under 18. We do not collect or process any data relating to minors.
If you discover that a minor has opened an account using your identity, please contact us immediately at support@hilokal.net.
To learn more about responsible gaming, visit our Responsible Gaming Visit the page.
Hilokal may update this privacy policy when necessary. We will notify you based on the nature and significance of any changes.
Updated policies take effect from their publication date. Continued use of the platform after any changes constitutes acceptance of the revised policy. If you do not accept the new policy, please request account closure.
For any questions, complaints, or requests regarding this privacy policy, please reach out to our dedicated privacy team.
If you have any privacy-related concerns, please reach out to our support team first. We aim to respond within 7 business days. If you're not satisfied with our resolution, you may file a complaint with the relevant data protection authority.
Our Commitment: hilokal is committed to protecting your privacy. Your trust is our most valuable asset, and we are always here to address any concerns you may have.